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The Economic Times - Thursday 2 December 1999

CHIC offers to host e-shops free of cost

CHIC Infotech the company behind INDInetwork.com which comprises seven sites with e-commerce as their central theme, has launched a scheme to host online e-commerce stores free of cost. All product galleries for individual companies will be created, designed and maintained with necessary secure server arrangement free of cost. Credit card processing and logistics management will also be provided by CHIC.

The Economic Times - Friday 8 October 1999
CHIC Infotech dives into the deep end of e-comm

Some companies are born out of hope, other out of despair. Yet some others are products of new opportunities enterpreneurs are quick to smell. CHIC Infotech was born because the situation became somewhat desperate for the promoters.

But their superior ability to spot an opportunity in an overtly dynamic marketplace has helped it create one of the quickest growing completely online e-commerce companies in the country.

At the close of 1997, when the financial markets went into a tailspin, some financial services companies clearly saw the writing on the wall. Banks and financial institutions were turning unfriendly. The Reserve Bank of India (RBI) too, was bent on clipping their wings.

Thus, more out of necessity than enterpreneurship, CHIC Infotech Pvt. Ltd. evloved. Mr. J P Biswas, a graduate engineer from REC Durgapur and an IIM Bangalore product, and Mr. K K Majumdar, a cost accountant (ICWA), till then involved in the world of financial disintermediation, decided to venture into the field of information technology.

There were no clear cut goal, but an abundance of confidence. Ms Sharmistha Majumdar, a Masters in Science, also joined to provide a freshness to the e-commerce company.

A classical case of starting from "rags", CHIC Infotech may not be a "riches" story yet. Aware of the fact that to make quick strides into the field of IT, it would need a steady stream of income, the company went about the tried and tested way of providing webdesigning and hosting services to clients. Said Mr. Majumdar, "Having worked in the financial services sector, the contacts and the experience of dealing with the big houses came in handy".

The result was contracts of prestigious clients like Indian Banks' Association, Bank of Baroda, Excel Industries Ltd., Supreme Industries Ltd., Bharat Gears Ltd., Mittal Group (construction major), Kapol Bank and Mandvi Bank among others.

By the end of 1998, the objective became quite clear, "E-commerce it was", said Mr. Biswas. For starters, the company set up an online gift store and called it "indistores.com", said a beaming Mr. Majumdar, "the company got its first order through the net within three days of hosting the site". Orders followed as the NRIs stationed in the USA, Canada and other parts of the world became active visitors to INDIstores.com. The Majumdar-Biswas duo was now set to delve into the realms of e-commerce.

This was when the whole idea of INDInetwork germinated, a network with e-commerce as its main objective. The modus chosen by the company was to provide information and useful content to attract traffic into the network for culminating into purchases.

Thus straying away from the established way of either putting only information or only commerce, the INDInetwork started taking shape to serve both information and commerce.

Shortly, CHIC moved from indistores to several other e-commerce sites with specific audiences in mind. Currently, it hosts other sites like INDIcrafts.com, INDIchef.com (primarily information), INDIherbs.com, INDItours.com and INDInewsport.com, the last one a place for readers to find all the important newspapers. Mr. Majumdar said a site like INDIherbs.com for instance is possibly the first of its kind, which offers netsurfers an opportunity to directly access ayurvedics and naturopaths for consultancy and cure.

The one hindrance the "INDI" group of e-commerce sites may be facing is the conversion institution, which is still in foreign currency, chiefly in US Dollars. "This is a constraint", said Mr. Majumdar, "for transactions entirely within India. Indians can transact as long as they are wothin the RTQ requirement." However, once it is possible to have institutions who will create conversion banks in the local currency, e-commerce will take a firmer shape, he added.
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