Banks ATM Network and Customer Services is a body that runs a network of ATMs for the member banks. The network allows the customers of each member bank to access and transact on their bank accounts through these ATMs.
As with any work process this too involves redressal of issues relating to transactions. Our application allows for Issues to be created and tracked by member banks. The issues also get escalated as per the escalation policy of BANCS. Reconciliation of issues are done based on the reports generated by our application. This workflow application actually helps the banks resolve the issues of banks and its customers and at the same time maintains the sanctity of BANCS as the facilitator.
Currently there are 55 banks in the BANCS network.